1. Information We Collect Through the Website
Daora collects limited information through the website.
Information You Provide Directly
When you contact Daora through the website, email, or a website form, we may collect:
- Name
- Email address
- Phone number
- Full address
- Promo code, if submitted
- Service interest
- Quote request details
- Message content
- Any other information you choose to provide
The website may include forms for quote requests, promotional-code submissions, or similar customer inquiries. If you submit a form, the information you provide may be used to respond to your request, contact you about Daora products or services, verify submitted information, or follow up with you about installation, availability, scheduling, or support.
Please do not submit passwords, private keys, access tokens, credentials, sensitive regulated data, confidential security details, or other sensitive information through a public website form unless Daora has specifically instructed you to use an approved secure channel.
2. Website Logs and Technical Information
When you visit the Daora website, Daora or its service providers may automatically process limited technical information such as IP address, browser type, device type, operating system, referring pages, pages visited, date and time of visit, request metadata, and basic security or server logs.
This information is used to operate the website, maintain security, troubleshoot issues, prevent abuse, deliver website content, and understand general website performance.
3. Cookies and Similar Technologies
The Daora website does not currently use cookies for Daora-operated analytics, advertising, tracking, or user profiling.
The website is designed as a simple informational website. It may load limited third-party resources, such as embedded video content, web fonts, hosting resources, or contact-form services, as needed to display the site and process submitted requests.
The website may include embedded video content from YouTube or YouTube’s privacy-enhanced mode domain. Embedded video providers may process technical information when the video loads or when a visitor interacts with the video. Their privacy practices are controlled by the video provider, not Daora.
Daora does not currently use third-party advertising cookies, behavioral advertising technologies, tracking pixels, or user-profiling tools on the website. If this changes, Daora will update this Website Privacy Policy as appropriate.
4. Contact Forms and Third-Party Processing
The Daora website may use third-party service providers, such as Formspree or similar form-processing providers, to process contact form submissions. When you submit a form, the information you provide may be transmitted to a form-processing provider and then forwarded to Daora so we can respond.
Daora may also use service providers for website hosting, email delivery, security, diagnostics, infrastructure, spam prevention, and related operational functions. These providers may process information only as needed to provide services to Daora or as otherwise permitted by applicable law and agreements.
5. Website Hosting, Video, and Infrastructure
Daora may use website hosting providers, content-delivery providers, embedded video providers, cloud providers, in-house hosting, or other infrastructure providers to host, operate, secure, deliver, and support the Daora website and related systems.
Information processed through website hosting, content-delivery, video, and infrastructure systems may include technical logs, server logs, IP addresses, contact-form data, security records, request metadata, video interaction data, and other information needed to operate, deliver, protect, and troubleshoot the website.
Daora does not use website hosting, cloud, content-delivery, video, or infrastructure providers to sell user information, serve Daora-controlled third-party targeted advertising, or disclose website visitor information for unrelated third-party marketing.
6. How We Use Website Information
Daora may use website information to respond to inquiries, process quote requests, process promo-code submissions, communicate with prospective customers and customers, provide information about Daora products or services, schedule or follow up on consultations, installations, or service requests, operate and secure the website, troubleshoot issues, prevent spam or abuse, improve the website, maintain business records, comply with obligations, and protect Daora, customers, visitors, and others.
Daora does not use website information for Daora-controlled third-party targeted advertising.
7. How We Share Website Information
Daora does not sell personal information collected through the website and does not rent, disclose, or share website contact information with unaffiliated third parties for advertising, marketing resale, data brokerage, or commercial resale.
Daora may share limited website information with service providers, website administrators, customer-support personnel, contractors, vendors, or technical service providers who need the information to support Daora’s business operations.
Daora may also disclose information if necessary to comply with law, protect rights or safety, detect or prevent security incidents, enforce agreements, complete a business transfer, or act with your direction or consent.
8. Data Retention, Security, and Your Choices
Daora keeps website information only as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, maintain security, prevent fraud or abuse, and comply with legal, accounting, tax, security, or contractual obligations.
Daora takes reasonable administrative, technical, and organizational measures to protect website information. However, no website, email system, form-processing system, network, cloud service, hosting environment, or storage system can be guaranteed to be completely secure.
You may contact Daora at daoralighting@gmail.com to request access, correction, deletion where appropriate, or answers about how website information is handled. We may need to verify your identity and may retain certain information when required or permitted by law, contract, security needs, dispute resolution, fraud prevention, or business recordkeeping obligations.
9. Children’s Privacy
The Daora website is intended as an informational website for customers, prospective customers, and people interested in Daora products or services. The website is not intended to collect personal information from children, and Daora does not knowingly collect personal information from children through the website.
If you believe a child has submitted personal information through the Daora website, contact us at daoralighting@gmail.com and we will take reasonable steps to review and delete the information where appropriate.
10. Links, Changes, and Contact
The Daora website may link to third-party websites, services, app stores, support systems, video platforms, WLED resources, social pages, or other tools. Daora is not responsible for the privacy practices of third parties.
Daora may update this Website Privacy Policy from time to time. When changes are made, the effective date will be updated.
Questions, requests, or privacy concerns about the Daora website can be sent to daoralighting@gmail.com.
